For players 21 and older

Responsible Gaming at ceo94 — your control, your choice

ceo94 believes entertainment is enjoyable only when kept within limits. Our responsible gaming tools help keep you safe and informed.

Our commitment

Play with awareness and enjoyment

Online gaming at ceo94 is a form of entertainment — not a guaranteed source of income. We want every player to play with a clear mind, a defined budget, and within a set time. Following responsible gaming principles is the core foundation of our platform.

Gambling addiction is a real problem and it can affect anyone. That is why ceo94 gives you the tools to monitor and control your own gaming habits. From setting deposit limits to full self-exclusion — everything is in your hands.

Remember: responsible gaming is not a sign of weakness, it is a sign of maturity. If you feel that gaming is going beyond your control, our 24/7 support team is always here for you.

Key guidelines

For players aged 21 and above only

Never bet more than you can afford

Avoid chasing losses with more bets

Take regular breaks and limit your playing time

If you feel a problem, seek help immediately

Protection tools

6 important tools for you

Set deposit limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. Requests to increase a limit are reviewed after 24 hours, protecting you from impulsive decisions.

Session time limits

Set a maximum time for each gaming session. When the set time is up, the platform will automatically warn you or log you out. Being aware of time is the first step toward responsible gaming.

Self-Exclusion

The option to temporarily or permanently exclude yourself from your account. Choose a self-exclusion period ranging from 7 days up to 5 years. No promotional communication will be sent during a self-exclusion period.

Gaming history review

You can view your complete betting and transaction history at any time. Reviewing your history regularly makes it easy to spot patterns of overspending and helps you make informed decisions.

Time-Out

Feel like you need to clear your head? Take a time-out for anywhere between 24 hours and 30 days. Your account will be closed during this period but your information will remain secure. A short break can prevent serious harm.

24/7 support

ceo94's Bangla-speaking support team is by your side seven days a week, twenty-four hours a day. Contact us via live chat for any questions or help related to responsible gaming.

Warning signs

Recognize the signs of a problem

Gambling addiction builds gradually and is often hard to recognize on your own. If the signs below appear, you should seek help right away. There is nothing to be ashamed of — awareness is the first step toward a solution.

If a family member or friend feels your gaming habits are a cause for concern, listen to them carefully. Do not take your loved ones' concerns lightly.

Financial pressure

You are repeatedly betting to recover losses or pay off debt; you are using household funds or savings to play.

Emotional instability

You feel restless or irritable when you cannot play; after losing you bet even more out of anger or frustration.

Losing track of time

You are spending much more time playing than you planned; sleep, work, or family responsibilities are being neglected.

Tendency to hide it

You are keeping your gaming secret from family or friends; you are lying about how much you are spending.

Check yourself

Self-assessment questionnaire

Think about the following questions with your experience over the past few weeks in mind. If your answer to three or more questions is yes, consider seeking help.

  • Have you spent money beyond your pre-set budget?
  • Have you placed more bets to try to win back money you lost?
  • Have you tried to stop playing but could not?
  • Has gaming affected your work, studies, or family relationships?
  • Have you hidden your gaming from family or friends?
  • Have you taken on debt or borrowed money from others to play?
  • Have you felt restless, anxious, or irritable when you could not play?
  • Have you used gaming as an escape to reduce stress?
Build healthy habits

Practical tips for responsible gaming

  • Set a specific budget before you start playing and do not go beyond it.
  • Think of winnings as a bonus — not as part of your core finances.
  • Take at least a 15-minute break every hour.
  • Avoid playing while drinking alcohol or under mental stress.
  • Keep your account details secure from your children.
  • Keep gaming alongside other leisure activities — not as your only pastime.
  • Review your gaming history regularly.
Limit management

How to set limits

01

Access your account

Log in to ceo94 and go to the "Account Settings" section.

02

Responsible gaming menu

Click on the "Responsible Gaming" tab.

03

Choose your limit

Choose from deposit limits, time limits, or self-exclusion — whichever suits you.

04

Confirm

Confirm your limit. Contact us via live chat if you need assistance.

For players aged 21 and above only

To register at ceo94 you must be at least 21 years old. We follow a strict age verification process to protect minors from gambling. A note for parents — do not save account details on devices used by your children and keep your password secure.

Get support

Contact us for help

Being able to acknowledge a problem is the first step toward solving it. ceo94 will assist you with complete confidentiality.

Live chat support

ceo94's Bangla-speaking support team is active 24 hours a day, 7 days a week. Talk to us on live chat about anything related to responsible gaming — setting limits, self-exclusion, or taking a temporary break.

Our team is fully empathetic and your information will be kept completely confidential.

Contact by email

Write to our email for any requests or questions about responsible gaming:

[email protected]

Requests for self-exclusion or account closure can also be sent by email. A response is usually provided within 24 hours.

For parents

Protecting children and family

ceo94 gives family protection the highest priority. Parents can take the following steps:

  • Do not save your ceo94 account password on your device.
  • Install parental control software on devices used by your children.
  • Have open conversations at home about online gambling.
  • Do not share your account's financial details or payment methods.
  • If you think a minor is using your account, let us know immediately.
Mental health

Take care of your mind

Gambling addiction is a mental health issue and is usually driven by stress, loneliness, or financial worry. Keep your life fulfilling beyond gaming:

  • Spend time with family and friends.
  • Get into the habit of physical exercise or walking.
  • Spend time on hobbies or creative activities.
  • Do not hesitate to consult a professional psychologist.
  • Maintain healthy sleep and regular eating habits.

Enjoy ceo94 responsibly

At ceo94 you get entertainment, safety, and awareness all in one place. Browse our game categories or read our FAQ for more information.