ceo94 Terms and Conditions

ceo94 is an online gaming and betting platform that offers various casino games, slots, fishing games, and betting on cricket and other sports for users in Bangladesh. These Terms are governed by the applicable laws of the People's Republic of Bangladesh.

In these Terms, "ceo94", "we", "our" refers to the ceo94 platform and its operators. "User", "you" refers to any person registered on the platform.

These terms and conditions must be read together with our Privacy Policy and Responsible Gaming Policy. Those policies are also considered part of these Terms.

1.1 Applicability of Terms

These Terms take effect from the moment you access our platform. At each login session, you are automatically considered to have agreed to the latest version of the Terms.

1.2 Language and Interpretation

These Terms are originally written in Bengali. The Bengali version shall be considered final for interpretation purposes. In the event of any dispute, the interpretation of ceo94 management shall be considered final.

An active account is required to play games and place bets on ceo94. You must provide accurate and up-to-date personal information at the time of registration.

2.1 Registration Requirements

• Each individual may create only one account.
• The name, address and identity document information provided at registration must be accurate.
• Opening multiple accounts using the same device, IP address or payment method is prohibited.
• Account login credentials must be kept completely confidential and must not be shared with any third party.

2.2 Identity Verification (KYC)

ceo94 reserves the right to verify the identity of an account holder at any time. Before processing withdrawals or for large transactions, we may request identity documents, proof of address, or verification of the payment method. Failure to complete verification may result in the account being suspended.

2.3 Account Security

The security of your account is your responsibility. If you believe your account has been accessed without authorization, contact our 24/7 live chat support immediately.

The following eligibility requirements must be met to open an account and use services on ceo94:

• Must be at least 21 years of age.
• Must have a valid payment account in your own name (bKash, Nagad, Rocket or bank account).
• You must bet with your own funds — not with someone else's money or borrowed money.
• Must agree to voluntarily refrain from gambling addiction.
• Must not be a resident of any country or region where online gaming is completely prohibited.

ceo94 reserves the right to reject any application and to close existing accounts if eligibility requirements are not met.

All financial transactions on ceo94 are conducted in Bangladeshi Taka (BDT). We use secure and fast payment methods.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (per method).
• Accepted methods: bKash, Nagad, Rocket, bank transfer.
• Deposit transactions are generally credited instantly.
• Depositing from a third-party account is prohibited — funds must be sent only from an account in your own name.
• ceo94 is not responsible for funds sent with incorrect details.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal processing generally takes 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements for any active bonus must be completed before withdrawal.
• Withdrawals may be held if identity verification has not been completed.

4.3 Refund Policy

Funds used in games are generally non-refundable. However, if funds are lost due to a technical error or a transaction processing issue, we will review the case individually through live chat.

ceo94 offers various bonuses and promotional offers for new and existing members. Each bonus has specific conditions that must be followed.

5.1 Welcome Bonus

• New members will receive a 200% bonus on their first deposit up to a maximum of ৳10,000.
• To withdraw the bonus, wagering of 10 times the bonus amount must be completed.
• The welcome bonus applies to the first deposit only.
• Withdrawals may be restricted while a bonus is active.

5.2 VIP Cashback Program

The ceo94 VIP program has four levels:

• Bronze — up to 0.4% cashback per week.
• Silver — up to 0.8% cashback per week.
• Gold — up to 1.1% cashback per week.
• Platinum — up to 1.5% cashback per week.

Users can advance to higher VIP levels through regular and active gaming. Details on level changes can be obtained through live chat.

5.3 General Bonus Conditions

• Bonus abuse or claiming bonuses through multiple accounts will result in the bonus being cancelled.
• ceo94 reserves the right to modify or cancel any bonus offer.
• Bonus balance cannot be transferred to another account.
• Each bonus has a specific validity period — unused bonuses expire at the end of that period.

ceo94 offers slots, live casino, fishing games, cricket betting and other games. Each game has its own rules which are displayed when the game loads.

6.1 Game Fairness

All games available on ceo94 are operated by certified game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, and others). The outcome of each game is determined by a Random Number Generator (RNG) which is impartial and verifiable.

6.2 Betting Limits

• Each game has minimum and maximum bet limits which can be seen in the game interface.
• Betting limits within a session cannot be exceeded.
• ceo94 reserves the right to change betting limits under special circumstances.

6.3 Technical Issues

If a game stops midway due to internet disconnection or a technical error, ceo94 will attempt to restore the last valid state by reviewing system logs. However, ceo94 is not responsible for losses caused by internet or device issues.

6.4 Cricket and Sports Betting

Betting is available on various cricket tournaments including BPL, IPL, T20 World Cup and ICC Championships. If a match is cancelled or postponed, the applicable rules will be followed to determine the outcome of bets. In circumstances where match fixing is suspected, ceo94 reserves the right to suspend or cancel the relevant bets.

ceo94 believes that gaming is a form of entertainment. We encourage our users to play responsibly.

• Do not bet beyond your means.
• If you feel you are developing an addiction to gaming, take a break.
• Contact us to set up self-exclusion or deposit limits.
• Spend time with family and loved ones — gaming is not the only part of life.

For more details, visit our Responsible Gaming page.

The following activities are strictly prohibited on the ceo94 platform and will be treated as punishable offences:

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or committing bonus fraud.
• Using hacking, bots, scripts or automated software.
• Money laundering or using illegal funds.
• Intentionally exploiting technical errors in the platform.
• Harassing, threatening or causing harm to other users.
• Creating an account with false information or evading the verification process.
• Using ceo94's intellectual property without permission.

ceo94 takes the privacy of your personal information very seriously. We keep your data secure using SSL encryption and industry-standard security technology.

• Your personal information is collected and processed in accordance with our Privacy Policy.
• Personal information is not shared with third parties, except where required by legal obligation.
• Payment information is protected with industry-standard encryption.

Read our Privacy Policy for more details.

ceo94 makes every effort to operate a safe and reliable platform. However, our liability is limited in the following matters:

• Server downtime or technical errors from third-party game providers.
• Losses caused by the user's own internet connection disruption.
• Losses caused by the user's own negligence in leaking login credentials.
• Unforeseen technical incidents or force majeure situations.
• Claims for indirect, incidental, or consequential damages.

In any circumstance, ceo94's maximum financial liability will be limited to the amount of the transaction in question.

11.1 Closure by the User

Any user may request to close their account at any time. Any available balance should be withdrawn before making the request. Account closure requests must be sent via live chat or email ([email protected]).

11.2 Closure by ceo94

ceo94 may suspend or permanently close any account in the following situations:

• Violation of any clause of these terms and conditions.
• Providing false information.
• Fraudulent or suspicious activity.
• Violation of anti-money laundering rules.
• Court or regulatory authority order.

If an account is closed, any active bonuses will be cancelled. Withdrawal of the balance may be put on hold until an investigation is completed.

ceo94 reserves the right to change, amend, or update these terms and conditions at any time. Users will be given advance notice of any significant changes.

Continued use of the platform after any changes will be considered as your agreement to the new terms and conditions. It is recommended that you visit this page regularly for the latest terms and conditions.